The portal knows you by the email address Canvas uses for you — the address where you receive Canvas course emails. Sign in with that exact address. A different address, even one that is also yours, will not find your record.
Not sure which address that is? Look for emails from Canvas or “Instructure” (the company that runs Canvas) — the inbox where those arrive is the one to use.
When you enroll, Canvas emails you a course invitation that you must accept before you can start. If you cannot find it:
After you have accepted, you can always reach Canvas at https://baylorcatalog.instructure.com — bookmark it.
Your code worked, so your email is fine — but the address you used is not the one on your OCP record. Try the address where you receive Canvas course emails. If you recently changed your email address, your record still has the old one — we can update it in a minute once you tell us.
One tap opens an email to the OCP office with the basics already filled in. Add a sentence about what you tried and what you saw — a photo or screenshot of the screen helps a lot.
Or write to us directly: [email protected]